Thursday, December 3, 2009

Just a warning, this one is going to make you Mad

The latest update from Premium Edge Pet Food regarding their cat food recall had a statement in it that didn’t make sense. With a little investigation, it seems someone completely dropped the ball with this recall and undoubtedly more pets died because of it.

I subscribe to the FDA recall RSS feed and recall email alerts. Many of you do as well; when the update on the Premium Edge Cat Food recall was sent out on 12/1/09, many pet owners forwarded me notice of the update (thank you all – this is a team effort!); it seems we all received notice of the update around the same time. There is a long list of problems that this updated recall announcement pointed out to me.

The first problem is the date of the updated FDA recall announcement; November 27, 2009. This recall update, with an updated list of recalled cat food date codes, wasn’t sent out to FDA recall subscribers until four days later on December 1, 2009. Why? Four days of eating a toxic cat food could kill someone’s beloved pet! What in the world could have caused the FDA to delay publishing and emailing an updated recall notice to subscribers of their information? Pet owners subscribe to these alerts because WE WANT TO KNOW IMMEDIATELY about a recall; not four days late. http://www.fda.gov/Safety/Recalls/ucm192404.htm

The next issue is Premium Edge Pet Food’s statement on the November 27, 2009 release; “On September 23, Diamond Pet Foods issued a voluntary recall for Premium Edge Finicky Adult Cat and Premium Edge Hairball cat because they have the potential to produce Thiamine Deficiency.” September 23? If this is accurate, where is the September 23 FDA recall announcement? If September 23 is accurate, why didn’t the Premium Edge Pet Food spokesman I spoke with on October 2, 2009 tell me the food was already recalled?

This September 23, 2009 statement could mean that is the day that Diamond Pet Foods told retailers to pull the product from store shelves. From the October 20 FDA release: “All retail outlets shipped the above lots were contacted, asking them to pull the product from the store shelves. The retailers were also asked to contact their customers via email or telephone requesting them to check the date code of the food.” http://www.fda.gov/AnimalVeterinary/NewsEvents/CVMUpdates/ucm187218.htm

If this is the case, then this system of protecting pets from tainted food didn’t work very well. The November 27, 2009 update tells us “To date, 21 cases of thiamine deficiency in cats have been reported and confirmed by Diamond. The reports have been confined to the New York and Pennsylvania areas and none have been received since October 19.” So, if indeed September 23 was the date that Diamond/Premium Edge told retailers to remove the suspect food from stores, the ‘recall’ wasn’t effective; reports of sick pets continued until October 19 – almost a full month after their ‘recall’. On October 2 when I spoke with a Diamond Pet Food Representative, the number of sick cats was 13. This means six more beloved pets became ill or died AFTER their recall. http://www.fda.gov/Safety/Recalls/ucm192404.htm

Another problem…I spoke with the New York (original State reporting sick and dying cats) FDA complaint coordinator in mid October. This FDA agent did NOT tell me the food was recalled. Her statement to me was ‘we are aware of the problem and it is being investigated’. September 23 to mid October is…almost a month. Problem.

The original FDA Premium Edge Cat Food recall announcement dated October 20, 2009 states the following: “The company tested the product and found no contaminants in the cat food; however the cat foods were deficient in thiamine. Diamond tracked the vitamin premix lot number that was utilized in these particular cat foods and have performed testing on another lot of Premium Edge cat food that used the same vitamin premix, and it was not deficient in thiamine.” Yet…(brace yourself for another problem)…the updated recall announcement of November 27, 2009 states “Samples taken by the FDA indicated that there were additional lots with insufficient levels of thiamine.” Thus, although Diamond testing didn’t find other lots of cat food that was deficient in thiamine, the FDA testing did find them. Who’s in charge here? Why wasn’t all other lots of Premium Edge Cat Food tested back in September? And even more frightening, are the same vitamins pre-mix used in any other product manufactured at Diamond? Has anyone bothered to test that? Maybe the FDA?

Just to double check what I already knew of this recall, I did a search on the FDA pet food recall page; the brand new system of the FDA’s that was built to better inform pet owners of a pet food recall. Here is the page link: http://www.accessdata.fda.gov/scripts/newpetfoodrecalls/ If you notice in the web address – it says “newpetfoodrecalls” – new pet food recalls. As of 12/2/09, the top of this page states: “Information current as of noon November 23, 2009” and the first sentence states “This compiled list represents all pet food recalled since January 1, 2006.” But guess what? The Premium Edge Cat Food recall of September 23, 2009 is NOT LISTED! ‘New pet food recalls’ current as of November 23, 2009 and this recall is not listed. Someone should get fired over this.

The Premium Edge Pet Food website does have a notice on the home page about the recall, I have to give them credit for that. http://www.premiumedgepetfood.com/ However, it states “No New or Expanded Recall”. Well…let’s look at this…the October 20, 2009 FDA recall statements lists only four date codes “RAF0501A22X 18 lb., RAF0501A2X 6 lb., RAH0501A22X 18 lb., RAH0501A2X 6 lb”. However, the November 27, 2009 FDA recall update lists five date codes adding RAF0802B12X 18 lb product code. So…isn’t one more date code of food ‘expanded’ and or ‘new’? http://www.premiumedgepetfood.com/announcements/66/

What a mess. The worst part is that because the recall notification system is such a mess, more pets die. We all deserve to be informed in a prompt manner of a dog food, cat food, or people food recall. Sadly, what we deserve isn’t happening.

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

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FDA wants to Talk to Bloggers

This is interesting; the FDA is hosting a webinar for animal health and safety bloggers. Can’t wait to hear what they say.

On Tuesday, December 8, 2009 from 3:00 to 3:30 ET Dr. Joshua Sharfstein, Principal Deputy Commissioner of the FDA, and Dr. Bernadette Dunham, Director of FDA’s Center for Veterinary Medicine “will focus on the importance of animal health and safety for both animals and pet owners”. There is also “an opportunity to ask questions or offer feedback”.

The bad news is that the webinar is only open to the first 100 attendees who sign in to the meeting URL. However there is the option to listening to the webinar over the phone; no word on how many phone lines have been reserved. The FDA notice of this webinar states pet owners can follow or join the conversation on Twitter “by using the hashtag #FDApet.” I attempted to follow FDApet on Twitter and could not find them listed.

I sent the following questions to the FDA for the webinar…
1. Although the CVM has found no adverse effects from diseased or euthanized animals being processed into pet foods, the issue still remains that these ingredients in pet food violate Federal Law. I have to say, I have an issue with a governmental policy that allows Federal Law to be violated. After all, the law is the law. Could someone address this issue?

2. Is pentobarbital testing on pet food planned again by the FDA? It's been almost ten years since your previous testing and I'm sure pet owners would appreciate an FDA update on pet food that might contain pentobarbital.

3. Has there been a resolve to the Evangers Pet Food issue? I have searched the FDA website, emailed and left a voicemail request to learn what the resolve was with Evangers. Please advise us.

4. With the recent Premium Edge Cat Food recall, the pet food company states they recalled the pet food on September 23, 2009 - yet the first release from the FDA (which we all depend on) was dated 10/20/09. Why the almost one month difference in recall dates?

5. Currently, it is my understanding that during an FDA investigation of a pet food, no comment can be made to concerned pet owners. As example, the Nutro Cat Food issue a few months ago. Word all over the Internet seemed to show a clear problem with Nutro Cat Food, yet the FDA would not comment and in fact an FDA representative stated Nutro was NOT being investigated. However, a few weeks following this statement, Nutro did indeed recall some pet foods. Please consider developing some type of ‘during the investigation’ alert to pet owners. This just-in- case information could save countless pets lives. A response to this would be appreciated.

6. Can you address a step by step procedure for pet owners to follow should they suspect their pet becomes ill or dies from a pet food?

7. Pet owners that support my website (TruthaboutPetFood.com) have initiated a back up Recall Alert program (Pet Food Recall First Alert); we have asked our pet food companies to initiate an email notification system where the company itself can notify registered subscribers of a product withdrawal or recall. Please understand we are not attempting to replace existing FDA protocol for pet food recalls; we wanted a back-up system to be notified of a problem with our pet food. What does the FDA think about this grass roots effort by pet owners? Do we have your support?

I hope these questions get answered. We’ll see.

To read the FDA information on the webinar, visit http://www.fda.gov/AnimalVeterinary/NewsEvents/ucm192665.htm

If I am one of the first 100 attendees, I will certainly report on the Webinar to you.

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

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Meet an Independent Pet Store Owner

Independent Pet Food Stores are nothing like the big box stores. TruthaboutPetFood.com recently began adding listings of Independent Pet Food Stores to provide pet owners a valuable resource to finding safe and healthy pet foods. I wanted pet owners to sort of ‘meet’ these people, the store owners, to show you how important these pet loving businesses can be a trusted friend in protecting your pet. Meet Jodi Etienne of Razzle Dazzle Doggie Bow-tique.


Razzle Dazzle Doggie Bow-tique is located in Kankakee, IL. The brief description of their business states: “Pamper your pet naturally at Razzle Dazzle Doggie Bow-tique! Razzle Dazzle carries all natural pet foods including raw frozen, freeze dried, dehydrated, canned, and dry kibble diets. We offer a full service grooming salon that uses natural shampoos. We feature eco friendly and non toxic toys, collars, and leashes. We offer a wide array of natural treats and supplements.With a name like Razzle Dazzle, of course, we also carry a bit of bling so you best friend can step out in style. Chiropractic care is available by appointment.”



And now for the tough questions…I’ve sent all of the Independent Pet Food Store Owners a list of questions; each will be asked the same. I’m sure you’ll see very quickly, by their answers, the benefits of purchasing your pet foods from these business owners. Seriously, do you think the college students at the big pet store chains or the big retail chains know this much about pet food?


How/why did you open a pet food store? (Is there a personal story of a pet food harming one of your own pets?...Motivations of you starting this business?)
I opened the store in 2005 due to a medical condition that my 8 year old shih tzu had been diagnosed with. A regular vet had prescribed a prescription diet for him that he needed to be on "for the rest of his life" or he would need surgery for bladder stones. I hated the ingredients in the food and Ripper refused to eat it after about a week. Smart dog! We sought the help of a holistic vet and started him on the raw diet. I had to make my own food or travel about 45 minutes to buy his food. It made sense to me to open a store to help other pet owners in my area who were concerned about their pet's health. BTW Ripper is now 13 and has had no further problems with his bladder. He loves his raw food!

What do you see as the difference between your store and a Big Box Pet Store? What advantages to you provide to Pet Owners?
The difference between "us" and "them" is that here you will get personal attention. We get to know the pets and their owners. We care if a food is working or is not for your pet. I research all the foods that I carry and keep up on the latest news about pet foods. We carry foods made by companies that stand behind their ingredients and their products.

What are some of the frustrations you have about the (mis)information your customers have been exposed to about pet food and nutrition?
Most pet owners are like I used to be. They really don't know what they are actually feeding their pet until they run into some kind of health issue. They don't have time to read labels or even realize that you should care about what's in the bag. The glossy ads and fancy commercials on TV convince the general public that dog food that comes in a bag can do wonderful things for their pets (as seen on TV). Then they wonder why their pet smells awful, has dry skin, bad teeth, or an underlying serious health issue. A lot of veterinarians in our area are not proactive enough to see that better nutrition means better health. People value the opinion of their vet. If the vets don't see over-processed rendered food as a potential roadblock to good health, then how will the average pet owner know that their dogs are what they eat?

How much of your job is nutritional education and counseling? Do you offer seminars or other continuing education opportunities through your store?
We offer nutritional education to all our customers on an as needed basis. I am always willing to talk food with the customers. We have helped organize a pet wellness fair for our community that we hope to continue each year. We work closely with a holistic vet, Dr. Karen Becker DVM NMD to help educate our community in the area of pet health.

Do you have some success stories to share about how good nutrition has helped customers to eliminate health problems?
I have many customers who have had great experiences by putting their pet on better foods. One customer with a 14 year old dalmation in renal failure was able to give her dog two more good years by researching better foods to support kidney function. We have one dog who is on raw food that is a three year cancer survivor. I just adopted a puppy mill survivor who had major hair loss-bacterial and yeast infections of the skin and ears. He's now on raw and has a beautiful soft coat and clean ears. There are so many good stories! Lots of allergy dogs...you name it.

How did you choose your foods, or what defines foods that you will agree to carry, and what makes you decide against a certain food? Would you be willing to eliminate a certain popular food if something changed about it that you didn't like? What sort of thing would that be that would make you do this? How would you handle it with your customers?
I value opinions of the Whole Dog Journal and newsletters such as this one that take the time to get in depth with the producers of pet foods. Ideally, I would like to see all dogs on a raw diet, but I know there are lots of reasons why pet owners can not provide this for their pet. I like to have the next best thing available if you can't go that route.

Have any of your foods been affected by a recall? Of so, how did you handle it?
There was a limited production recall on a Nature's Variety product that we were notified of by the company and gave customers full refunds. The distributor notified us and exchanged possibly affected bags for some that were unaffected. A couple of years ago Timberwolf had a recall that in my opinion was handled poorly by the company. Our customers who had the product received refunds but a few had pets that had vomiting and diarrhea. The distributor gave refunds to us after we had made several complaints. Timberwolf was not easy to deal with and I will only special order their products for customers that request it. I can not recommend it if the company will not stand behind the product.

How do you go about choosing and training your employees?
We are a small business. I am the owner and main person here at the store. A local dog trainer and pet sitter fill in for me when I am unable to be here. Both ladies feed their pets foods we carry and have spent the time to learn all they can about pet nutrition. The trainer educates her training classes in the area of nutrition by teaching the clients how to read the pet food labels. We have two groomers that also feed their pets products that we carry. They recommend foods and supplements to the grooming customers to help with skin and coat.

How do you stay educated about food and news in the industry, and what are some of the challenges to this?
I stay updated by doing research on the internet, keeping up on the reading about pet products, and attending seminars about pet health and nutrition. The biggest challenge to me is having the time to do everything I want to.

Why should a pet owner purchase their products from your store? (Anything other that above.)
Not only will you get personal attention from us and find the best food for your pet, you will also get to see our adorably cute store mascots, Razzle Dazzle, Ripper, and Riot. Three shih tzus that make sure that you enjoy your shopping experience.

Did I miss anything?
Visit our website at www.razzledazzledog.net to learn more about us.

You'll meet more Independent Pet Food Store Owners each week; please support these businesses.

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

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Does your pet’s food contain Risk Ingredients?
Petsumer Report knows if Chinese Imports and other risk ingredients are used in over 1600 different cat foods, dog foods, and pet treats. Subscribe to Petsumer Report - reporting imported or U.S. only, human quality or lesser grade, Shelf Life, red flag pet food ingredients and recall history. 40+ new reviews added monthly. 30 Day Satisfaction Guarantee. www.PetsumerReport.com

Follow Truth about Pet Food on Twitter. To follow TAPF on Twitter...Under People Search, look for Susan Thixton or TAPF (Truth about Pet Food was too long for Twitter). Instant pet food updates should an emergency occur. www.Twitter.com/TAPF

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Independent Pet Food Store Listings are here! To find quality dog food and cat food in your area...Click Here.

Wednesday, December 2, 2009

The Perfect and Not So Perfect Christmas Gifts for Pets

It’s challenging to understand what these people were thinking when they designed these Christmas gifts for pets. But...here is a great suggestion too – the perfect gift for any pet lover!

What were they thinking? Sent to me by a caring Pet Rescue – Oliver’s House in West Palm Beach Florida – here is your first No, No Pet Christmas gift…



Orbee-Tuff Bulb with Treat Spot.

Just what you want your dog to learn to chew on…Christmas lights. This toy looks exactly like a bulb in Christmas lights; the manufacturer as added a spot for adding treats to encourage your dog to chew on it. This toy makes no sense what-so-ever – that is unless you want to encourage your dog to chew on things that could be fatal. This toy certainly won’t be on my pets Christmas list.

Crunch Cards.

I found this one at Walgreens; an edible greeting card for dogs made from rawhide and a cat card with catnip toy attached with non-toxic glue. The ‘Crunch Cards’ are a VERY thin piece of rawhide (it appeared to be to have very sharp edges) full of ‘edible’ dyes. Their website brags that since some dogs will eat anything why not give a pet a card they can eat (?). I couldn’t believe it when I saw it. They even have Holiday versions including the Christmas Card pictured below. Nope, this won’t be on my Christmas list. (Avoid giving your dog rawhide; give them porkhide chews instead. Pork hide is much more digestible than rawhide.)

And perhaps not dangerous but it still doesn’t make sense…

The Snackshotz Dog Treat Launcher.

This device allows you to ‘fire’ treats into the air to your dog (what, you can’t just toss them?). The ad for the Snackshotz even brags that you can sit on the couch and not feel guilty that your dog doesn’t get exercise…because now your dog can walk a few steps to eat the treat the Snackshotz launched across the room. No word if your dog needs to wear protective eye wear to prevent accidental treats firing into their eyes. This product won’t be on my Christmas list either.

I’m sure there are more pet toys out there that won’t be on your Christmas list that I haven’t seen. If you run across any, post them below in comments. Everyone can benefit from the warning.

But…if you want a great suggestion for the perfect Christmas gift for pets and pet lovers…what about a gift subscription to Petsumer Report Online? The gift that keeps on giving (for a full year) and can provide the pet owner with vital information the label doesn’t tell to base their pet food and treat purchase decisions on. Plus (and this is a big plus) sales of Petsumer Report Online help keep this website in operation – keeping you and countless pet owners around the world informed about pet food recalls, regulations, and ingredients.

Please consider giving all your pet owning friends a subscription to Petsumer Report Online this Christmas. Email me (Susan@TruthaboutPetFood.com) after your purchases with the names and email addresses of your recipients and I will personally write a special note to each pet owner explaining your gift and instructions to login for the first time.

Help your friends and family’s pets and help TruthaboutPetFood.com continue to provide pet food education – bypass the edible Christmas Tree Light Bulbs or edible Christmas Cards and give them something that can extend the life of their pet…give them Petsumer Report Online! Click here to order.

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

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Independent Pet Food Store Listings are here! To find quality dog food and cat food in your area...Click Here.

Wysong Pet Foods wins Battle against Purina

When Purina Pet Foods demanded Wysong Pet Foods pay licensing fees for a technology invented by Dr. Wysong, it took a re-examination by the Patent Office to settle the legal dispute. Wysong won.

In 1999, almost 20 years after Wysong Pet Foods had developed the technology to provide probiotics in pet foods, Nestle Purina applied for and was granted a patent by the US Patent Office as inventor of the technology. When Purina sued Wysong (2008), demanding Wysong pay Purina licensing fees for use of the probiotic technology, Wysong answered with proof that Dr. Wysong actually invented the technology many years prior.

The decision of the United States Patent Office agreed with Wysong; defeating Purina’s attempt to force Wysong to pay licensing fees for the probiotic technology.

In a counterclaim, Wysong believes that Purina is guilty of patent misuse and should be subject to punitive damages. “Wysong contends that any attempt by Nestec (Nestle Purina) to force a company into patent litigation or surrendering licensing fees is unethical and illegal.” http://www.wysong.net/wysong-vs-purina.php

No company, pet food or otherwise, should get away with stealing a technology claiming it was theirs when the evidence clearly proves it wasn’t. I wonder how much money in licensing fees Purina has collected from many other pet food companies using probiotics over the years. Furthermore, I wonder after this decision by the Patent Office if other companies will demand Purina refund previously paid probiotic technology licensing fees. (I hope they do!)

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

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Does your pet’s food contain Risk Ingredients?
Petsumer Report knows if Chinese Imports and other risk ingredients are used in over 1600 different cat foods, dog foods, and pet treats. Subscribe to Petsumer Report - reporting imported or U.S. only, human quality or lesser grade, Shelf Life, red flag pet food ingredients and recall history. 40+ new reviews added monthly. 30 Day Satisfaction Guarantee. www.PetsumerReport.com

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Petsumer Report Review of the Month December 2009

December 2009 Petsumer Report reviews Addiction Pet Food, 6 cat foods, 19 dog foods and 2 dog treats.

Petsumer Report Online provides reviews, grade of ingredients, country of origin information, notice of risk ingredients, FDA recall information (and more) of 612 cat foods, 49 cat treats, 796 dog foods, and 171 dog treats; a total of 1628 pet product reviews.

If you're not a subscriber...please consider subscribing. It's very affordable, helps TruthAboutPetFood.com continue to provide pet food education, and most importantly provides you with ‘the rest of the story’ on over 1600 pet foods and treats. www.PetsumerReport.com

Addiction Pet Foods
In two requests from Addiction Pet Foods for more information, I received one response ten days later with no answers to my questions and the second request was ignored. Information in reviews marked with * are a guess. For more information visit www.addictionfoods.com

Addiction Pet Foods
New Zealand Forrest Delicacies Raw Dehydrated Dog Food

Ingredients: New Zealand Brushtail, New Zealand Venison, Whole Oats, Potatoes, Papayas, Canola Oil, Active Manuka Honey, Carrots, Spinach, Tapioca Starch, Garlic, Choline Chloride, Taurine, Minerals (Dicalcium Phosphate, Sodium Chloride, Zinc Sulphate, Ferrous Sulphate, Copper Sulphate, Manganese Sulphate, Sodium Selenate, Potassium Iodate), Vitamins (Vitamin E Supplement, Niacin Supplement, d-Pantothenic Acid, Vitamin A Supplement, Riboflavin Supplement, Vitamin B12 Supplemet, Thiamine Hydrochloride, Vitamin D Supplement, Pyridoxine Hydrochloride, Folic Acid), Vegetable Oil, Natural Tocopherols, Lecithin, Rosemary Extract, Amino Acids (Tryptophan).

Red Flag Ingredients: None
US Only Ingredients: *No
Natural Preservatives: Yes
Shelf Life: *1 year
Crude Protein: 19% Crude Fat: 10% Crude Fiber: 5% Moisture: 12%

Plus: *The Addiction Representative told me ingredients are human grade/human quality.

Minus: The mineral listings do not read to be chelated or proteinated (for better mineral absorption). This food does not appear to contain probiotics (friendly bacteria that benefits the intestinal system and in turn the immune system of the pet). Contains Sodium Selenite - potential risk form of selenium. Contains Garlic - controversial ingredient. Poor customer relations.

Rating:

To explain the rating – only the first five ingredients – the majority of the food – are rated and listed in bold type. Grey Font ingredients imply inferior quality ingredients providing pets little to no nutrition, and Red Font ingredients are Red Flag ingredients that are potentially dangerous to pets. Quality ingredients are listed in bold black font. Five quality ingredients gives the pet food a five Paw Print rating. Four quality ingredients gives the pet food a four Paw Print rating, and so forth. Four Paw Prints is the highest rating possible for a canned pet food. Do not rely on the paw print rating alone; read the Plus/Minus information and manufacturer information at the top of each page.

Petsumer Report is not downloaded to your computer. All subscribers access Petsumer Report™ through a User Name and Password system. If you have not subscribed to Petsumer Report™ and would like to – click here.

Wishing you and your pet(s) the best,

Susan Thixton
Truth about Pet Food
Petsumer Report
www.TruthaboutPetFood.com

Are you subscribed to Truth About Pet Food Newsletter?
Receive future pet food articles and alerts delivered to your email box. Click Here to subscribe. Your privacy is guaranteed - your email address will not be sold or shared.

Does your pet’s food contain Risk Ingredients?
Petsumer Report knows if Chinese Imports and other risk ingredients are used in over 1600 different cat foods, dog foods, and pet treats. Subscribe to Petsumer Report - reporting imported or U.S. only, human quality or lesser grade, Shelf Life, red flag pet food ingredients and recall history. 40+ new reviews added monthly. 30 Day Satisfaction Guarantee. www.PetsumerReport.com

Follow Truth about Pet Food on Twitter. To follow TAPF on Twitter...Under People Search, look for Susan Thixton or TAPF (Truth about Pet Food was too long for Twitter). Instant pet food updates should an emergency occur. www.Twitter.com/TAPF

Become Active in sharing the 'Truth'. Join and help other pet owners in the TAPF Forum. http://truthaboutpetfood.ning.com

Independent Pet Food Store Listings are here! To find quality dog food and cat food in your area...Click Here.